At our shoe store, we are committed to providing you with the best shopping experience possible. Here are some of the questions our customers frequently ask. If you have additional questions, feel free to contact us!

1. How do I place an order?
   You can browse our website, select the shoes you like and click “Add to Cart”. You can then proceed to the shopping cart page and follow the prompts to complete the checkout process.
2. What payment methods do you accept?
   We accept a variety of payment methods, including:
   Credit cards (Visa, MasterCard, American Express)
   E-wallets (such as PayPal and Apple Pay)
3. How long does it take for an order to arrive?
   We usually process and ship within 1-3 business days after receiving an order. The specific delivery time depends on your address and the shipping method selected. You can check the estimated delivery date on the checkout page.
4. How do I track my order?
   Once the order is shipped, you will receive an email with a tracking number. You can use this number to check the status of your order on our Order Tracking page.
5. Can I change or cancel my order?
   If you need to change or cancel your order, please contact our customer service team as soon as possible. If the order has been processed or shipped, you can choose to return it after receiving the goods.

6. How do I return or exchange an item?
   We offer a 7-day return policy. If you are not satisfied with the goods you purchased, you can apply for a return within 7 days of receiving your order. Please visit our Return Policy page for details and return procedures.
7. Is there a product guarantee or warranty?
   We provide a quality guarantee on every pair of shoes. If you find any defects after purchase, please contact us within 7 days and we will take care of it for you.
8. Do you ship internationally?
   Currently, we only offer shipping services within the United States. We plan to expand our international shipping range in the future, so stay tuned for updates!

If you have any other questions, please feel free to contact us through our Contact Us page. Thank you for choosing our store, we look forward to providing you with excellent service and experience!